N336

6 Most Important Words: I admit i made a mistake
5 Most Important Words : I am proud of you
4 Most Important Words : What is your opinon ?
3 Most Important Words: I am sorry
2 Most Important Words : Thank you
The Most Important Word : WE
The Least Important Word : I


A boss creates fear, creates resentment, says "I" , fixes blame, knows how,makes work a dread,relies on authorities, drives.

A leader creates confidence, breeds enthusiasm, says "WE" , fixes mistakes, shows how, makes work interesting,relies on cooperation, leads.

Compare the difference :)